Partial Bone Head!
So, over the last couple days, I`ve sent several e-mails to edward letting him know that I`d faxed the letter... The followoing is a cronological set of events.
8-2-06
Hi Edward,Just wanted to let you know I faxed the information several hours ago.Thanks so much for the great assistance,
8-3-06
Hi Edward,
Have you sent the card yet? Do you know when I might expect delivery;when I will have funds returned to my account? The rest of this week,I should be fine. But, by next week, I´m really going to need to havesome type of available funds.
Thanks much for all the help,
Arin
8-3-06
Hi Sylvie,
I don´t mean to be a pest, but I sent an e-mail to Edward yesterdayand today. The message was an FYI that I´d faxed the informationregarding my account. I haven´t received a response that he has infact received everything necessary, and I would just like to verifythat I´ve completed everything that I must do on this side. As eachdays passes, you can imagine, I grow a little more anxious.
Thanks for the assistance,
Arin
8-3-06
Hello Arin,
I apologize, I was under the understanding that Edward was helping you. Hetold me that the card was Fed-exed yesterday on 8/02/06, but it could be afew days to be delivered in Guatamala. I was also told by someone in Card Services that the provisional credit will be posted to your account by thisaftternoon. Hopefully you are doing okay until you receive the card, I understand the situation you are in, but please do not hesitate to contact me if you haveany concerns or questions,
Sincerely,
Sylvie
8-3-06
Hi Arin,
The card was shipped yesterday, so you should have it in 1-6 days.I spoke with my manager and he says we need you to verify which transactionsyou did exactly and you also need to fill out a police report, before anyprovisional credit can be given. In other words we need a signed letter anda police report faxed to us before we can put any funds into your account.We need an exact amount in order to process any disputes and to credit youraccount. You can send the fax to my attention at ···········.
As for the withdrawal on July 23rd, there are actually 5 withdrawals on thatdate. however, all of them posted on the 24th because the 23rd was aSunday. Do you remember about how much you took out before leaving for SanPedro?
Sincerely,
Edward
8-4-06 (If I were to write the date like a Central American, if would be my Birthday!!!! 4-8-06)
Hi Edward,
Thanks for getting the card out so quickly.
·····quick update so that the below makes sense. I was in Xela, but had to return to San Pedro 2 dyas ago to meet friends. All of us will be heading back to Xela today···
As for the police report, I am not going to be able to have one filed until I return to Xela. I just walked a mountain to file the report in San Pedro, but the station won`t re-open until 2:00, at which point I`ll be on a bus to Xela. So, I won´t have anything for you until Monday.
As per the withdrawals, judging that some withdrawals didn´t register until the next day, I must have withdrawn the amount for 106.00 from CREDOMATIC 0064 GT (7-24-06). All prior transactions were done by me, anything post, was not.
What do you mean by a signed letter? Do you need me to print out the e-mail that I sent that explained what happened and sign it?
Thanks,
Arin
8-2-06
Hi Edward,Just wanted to let you know I faxed the information several hours ago.Thanks so much for the great assistance,
8-3-06
Hi Edward,
Have you sent the card yet? Do you know when I might expect delivery;when I will have funds returned to my account? The rest of this week,I should be fine. But, by next week, I´m really going to need to havesome type of available funds.
Thanks much for all the help,
Arin
8-3-06
Hi Sylvie,
I don´t mean to be a pest, but I sent an e-mail to Edward yesterdayand today. The message was an FYI that I´d faxed the informationregarding my account. I haven´t received a response that he has infact received everything necessary, and I would just like to verifythat I´ve completed everything that I must do on this side. As eachdays passes, you can imagine, I grow a little more anxious.
Thanks for the assistance,
Arin
8-3-06
Hello Arin,
I apologize, I was under the understanding that Edward was helping you. Hetold me that the card was Fed-exed yesterday on 8/02/06, but it could be afew days to be delivered in Guatamala. I was also told by someone in Card Services that the provisional credit will be posted to your account by thisaftternoon. Hopefully you are doing okay until you receive the card, I understand the situation you are in, but please do not hesitate to contact me if you haveany concerns or questions,
Sincerely,
Sylvie
8-3-06
Hi Arin,
The card was shipped yesterday, so you should have it in 1-6 days.I spoke with my manager and he says we need you to verify which transactionsyou did exactly and you also need to fill out a police report, before anyprovisional credit can be given. In other words we need a signed letter anda police report faxed to us before we can put any funds into your account.We need an exact amount in order to process any disputes and to credit youraccount. You can send the fax to my attention at ···········.
As for the withdrawal on July 23rd, there are actually 5 withdrawals on thatdate. however, all of them posted on the 24th because the 23rd was aSunday. Do you remember about how much you took out before leaving for SanPedro?
Sincerely,
Edward
8-4-06 (If I were to write the date like a Central American, if would be my Birthday!!!! 4-8-06)
Hi Edward,
Thanks for getting the card out so quickly.
·····quick update so that the below makes sense. I was in Xela, but had to return to San Pedro 2 dyas ago to meet friends. All of us will be heading back to Xela today···
As for the police report, I am not going to be able to have one filed until I return to Xela. I just walked a mountain to file the report in San Pedro, but the station won`t re-open until 2:00, at which point I`ll be on a bus to Xela. So, I won´t have anything for you until Monday.
As per the withdrawals, judging that some withdrawals didn´t register until the next day, I must have withdrawn the amount for 106.00 from CREDOMATIC 0064 GT (7-24-06). All prior transactions were done by me, anything post, was not.
What do you mean by a signed letter? Do you need me to print out the e-mail that I sent that explained what happened and sign it?
Thanks,
Arin
0 Comments:
Post a Comment
<< Home