Ahh, you got to love small banks. After learning of my situation. I called the Harvard Credit Union. Almost everyone there knows me. I made it a point to go in and just say hi once in awhile; and mostley because I like the people. Anway, after chatting with the bank, I received these e-mails. The last is the response I mailed them.
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Arin,
As you can see by the letter below, they do need a letter from you first, explaining the situation. Also, please write in hte letter to change your adress, so we can Fed-Ex you a new card ( we do need your signature) , and when you come back to cambridge, you just need to change your adress back. So as soon as whe have the letters from you , they will give you the provisional credit. Please contact me at ............, or by email, if you have any further questions,
Sincerely,
Sylvie
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Hi Sylvie,
We need an email/ letter from the member detailing the situation (amounts, dates, etc). We also need him to fax us the address where to send a new card. For his security and ours, the old card has been stopped. We will give the Provisional Credit before the 10 business days pass, but we need the letter first. We also need to know how long he will be in Guatemala, so that we can flag his new card. We will have the new card Fed-Ex'd to him.
Thanks,
Edward
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Dear all,
Thank you for your speedy action to this matter. As you can imagine,
being stuck in a developing world with limited to no funds isn´t
exactly a situation one desires. To summarize the situation:
I arrived into Antigua, Guatemala on the 18th of July. Immediately
upon arrival, I visited the ATM and withdrew $105.96 (19th of July).
I then made another withdrawal of $92.75 (22th of July). I though I
had made one more withdrawal prior to leaving Antigua, it would have
been on Sunday, the 23rd, but I do not see any transactions that day.
On the 23rd of July, I headed with a friend to San Pedro de Laguna.
It wasn´t until several days of being in San Pedro that I decided to
try and withdraw money. San Pedro is quite a small town, and only had
one ATM; when I tried retrieving money, the machine denied my card-
This happens once in a while, so I didn´t think much of the situation,
and just borrowed some money from a friend. Several days later, we
arrived into the second largest city in Guatemala, Quetzaltenango
(Xela for short).
It was in Xela that I realized there was a problem. Yesterday (July
31st) he and I walked all over the city searching for an ATM that
would accept my card. After about 2 hours of unsuccessful searching,
I started becoming suspicious that it may not in fact be my card, but
could possibly be my account. It was then that I went to an Internet
cafe and was presented by the unpleasant surprise that my account was
at a negative cash balance.
At no point during my trip have I had my card out of my sight; As I
write this, it is in my pocket- though, now obviously worthless. I
also only used the card a two, possibly three times. And each
withdrawal was no more then $105.
This essentially sums up the last couple days. Currently, I am
running off of reserve dollars that I, fortunately, brought with me in
case of emergencies. My concern is that this will not last long
(additionally, I plan to be in Central America for another 1 month - 2
months). I hope you appreciate the urgency of the situation, as I
believe you do, and I thank you for your expedient resolution to my
situation.
I also want to extend a great ¨Thank You¨ for sending out my card
Fed´EX. Do you know when you will do this? As I mentioned, I am
currently in Xela. I was planning to leave this city in 2 days. But,
if you plan to send the card within the next couple days, I will delay
my departure from Xela. Once I figure out when the card will be sent,
I will e-mail -and I guess also fax my signature- with an address that
you can mail the card.
Thank you once again...
The poor traveler in Guatemala (Arin)